http://pamelahillinstitute.com/176/bad-news-travels-fast-effective-strategies-for-dealing-with-bad-reviews-from-disgruntled-clients/ Mon, 17 Jan 2011 01:04:10 -0700 http://wordpress.org/?v=2.8.6 hourly 1 http://pamelahillinstitute.com/176/bad-news-travels-fast-effective-strategies-for-dealing-with-bad-reviews-from-disgruntled-clients/comment-page-1/#comment-5010 Pamela Hill Institute » Blog Archive » Aesthetician’s Guide to Business Success: Customer Feedback and Follow-Up Wed, 22 Aug 2007 16:03:31 +0000 http://pamelahillinstitute.com/176/bad-news-travels-fast-effective-strategies-for-dealing-with-bad-reviews-from-disgruntled-clients/#comment-5010 [...] Customer feedback and customer follow-up are the unsung heroes of marketing any type of service oriented business, and in particular of the aesthetics business. Getting feedback from customers, knowing what they like and dislike about the services they receive and what positive changes can be made to make them happy is key to successfully retaining those customers for a lifetime. [...] [...] Customer feedback and customer follow-up are the unsung heroes of marketing any type of service oriented business, and in particular of the aesthetics business. Getting feedback from customers, knowing what they like and dislike about the services they receive and what positive changes can be made to make them happy is key to successfully retaining those customers for a lifetime. [...]

]]>