http://pamelahillinstitute.com/318/golden-rules-of-customer-service-in-the-spa-and-beauty-industry-commit-to-quality-every-day/ Mon, 17 Jan 2011 01:04:10 -0700 http://wordpress.org/?v=2.8.6 hourly 1 http://pamelahillinstitute.com/318/golden-rules-of-customer-service-in-the-spa-and-beauty-industry-commit-to-quality-every-day/comment-page-1/#comment-9458 Pamela Hill Institute » Blog Archive » Golden Rules of Customer Service in the Beauty and Spa Industry: Focus on the Client – Not the Sale Wed, 06 Feb 2008 15:05:07 +0000 http://pamelahillinstitute.com/318/golden-rules-of-customer-service-in-the-spa-and-beauty-industry-commit-to-quality-every-day/#comment-9458 [...] Repeat customers help build company or “brand” loyalty, which means that if a customer likes a particular product or service a company is selling; they associate that product or service with the company and are far more liable to recommend your business to their friends and family. Most of all, the reason to focus on the customer is to let them know that their needs and satisfaction is foremost in importance to you. [...] [...] Repeat customers help build company or “brand” loyalty, which means that if a customer likes a particular product or service a company is selling; they associate that product or service with the company and are far more liable to recommend your business to their friends and family. Most of all, the reason to focus on the customer is to let them know that their needs and satisfaction is foremost in importance to you. [...]

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