http://pamelahillinstitute.com/327/golden-rules-of-customer-service-deal-with-complaints-instead-of-avoiding-them/ Mon, 17 Jan 2011 01:04:10 -0700 http://wordpress.org/?v=2.8.6 hourly 1 http://pamelahillinstitute.com/327/golden-rules-of-customer-service-deal-with-complaints-instead-of-avoiding-them/comment-page-1/#comment-9891 Pamela Hill Institute » Blog Archive » Golden Rules of Customer Service: You Are the Face of the Company Tue, 19 Feb 2008 13:53:00 +0000 http://pamelahillinstitute.com/327/golden-rules-of-customer-service-deal-with-complaints-instead-of-avoiding-them/#comment-9891 [...] Remember the golden rule of customer service: you are the face of the company and everything that you say and do when it comes to clients reflects on the company. As far as the client is concerned, the company is you, so being on your best behavior and seeking to make the best possible impression is just a natural part of your job. [...] [...] Remember the golden rule of customer service: you are the face of the company and everything that you say and do when it comes to clients reflects on the company. As far as the client is concerned, the company is you, so being on your best behavior and seeking to make the best possible impression is just a natural part of your job. [...]

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