Especially in the world of spas and aesthetics, an industry in which quality customer service is the cornerstone of success, client services is everything. The reason for this is quite simple: quality customer service leads to repeat business and referrals.... (Continue reading)
Dealing effectively with difficult clients is a skill that all aestheticians should learn, and for that matter all business people should know. Anytime you deal with the public most people will be fairly easy to deal with and some will... (Continue reading)
The spa industry in the western world is growing rapidly, whether you are looking at day spas or medical spas, or even destination spas, those spa and resort combinations. Facials, massage, waxing, skin exfoliation, removal of unwanted hair, body wraps... (Continue reading)
A website these days is essential for almost any type of business, and an aesthetics business is no different. Many people these days use the Internet and search engines like Google, Yahoo, MSN and Dogpile the way they used to... (Continue reading)
Many of your clients probably use chemical peels to improve the texture of their facial skin. Most use light AHA or alpha hydroxyl acid peels which have a very low recovery time and are made from naturally occurring ingredients like... (Continue reading)